Two examples showing the benefits and challenges of agencies moving from paper-based to digital systems have been published by the UN Food and Agriculture Organization (FAO).

The first covers how the country of Georgia developed a digital system for food control data.

The National Food Agency used to receive control results from the regions on spreadsheets and text files. Collection of the data was ineffective, cumbersome, and prone to mistakes. Authorities experienced problems receiving timely data throughout the supply chain, including information on registrations of food businesses, inspection results, and other relevant food safety data. This impacted the understanding of Georgia’s food safety situation and food control development.

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