Over 3,414 consumer complaints were received by the Food Safety Authority of Ireland’s (FSAI) Advice Line in 2021, with 36% of complaints relating to unfit food and 24% to poor hygiene standards. Overall, the 2021 complaints saw a 23% increase compared with 2020. That year saw a considerable decrease on the previous year due to COVID-19, and the 2021 numbers are more in line with the pre-COVID-19 figures of 3,460 in 2019.


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