Over 2,772 consumer complaints were handled by the Food Safety Authority of Ireland’s (FSAI) Advice Line in 2020, with 34% of complaints relating to unfit food and 30% to poor hygiene standards. Overall, the 2020 complaints saw a decrease on the 3,460 complaints reported in 2019. The reduction in numbers largely reflects the impact of COVID-19, where many food service businesses were temporarily closed for long periods throughout the year. All complaints received by the FSAI in 2020 were followed up and investigated by food inspectors throughout the country.

continue reading

E-mail me when people leave their comments –

You need to be a member of safefood Knowledge Network to add comments!

Join safefood Knowledge Network