COVID-19 has obviously been devastating for almost every aspect of the food industry, but perhaps a calling for food delivery. Even at the earlier stages of the pandemic, the total number of food delivery users rose to 22.5 million – a 9.8% increase compared to the same period in 2019, according to Statista.
There’s no doubt that we’ve seen an explosion in food delivery this year. You may have even found yourself mixing up the flavours of your week with a meal-kit company. Supermarkets have been jumping on the bandwagon too and expanded their delivery offering by partnering with takeaway courier groups to meet the surge in demand. This expansion is essential, especially for vulnerable customers who are most at risk if they contract COVID-19. However, with this rapid expansion come concerns over food safety.
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