Rise in consumer food complaints noted by FSA

The number of public complaints about food and food sites spanning three countries has increased, according to a report published by the Food Standards Agency (FSA).

Local authorities recorded nearly 71,000 complaints about food safety and hygiene of food establishments during 2019-2020. This is a rise of almost 5 percent from 2018-2019 across three countries. Food standards complaints, which cover authenticity and food fraud, went up by 3 percent to almost 11,000 in 2019-2020.


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