This two day course will enable participants to develop highly effective team working and interpersonal communication skills within various operational levels of the Food Industry.
Topics will be explored using an experiential, ‘hands on’ approach and participants will be enabled to use new skills, techniques and strategies for direct application to their own work context. Building on skills learned and applied over both days, participants will have developed a ‘tool-kit’ of effective knowledge, skills and attitudes for growing and developing high performing teams within their workplace.
Course outline:
Team Formation and Team Development – models and practice. Participants will learn the different stages of team formation, identify challenges that typically occur at each stage and identify effective options that can be taken to improve team morale and performance at each stage.
Group Skill’s Audit – a tool used to identify collective strengths and challenges within groups. The outcome of conducting such an analysis in the workplace will inform recruitment decisions going forward or identify development needs among existing group/team members.
Personal effectiveness within the workplace - Time Management and procrastinating, Setting and achieving goals. Participants will develop a better understanding of their own strengths and challenges in relation to time and priority management and learn new strategies to improve their personal performance.
Working with Multicultural teams. Participants will explore the impact of cultural diversity on teams, address the positives, challenges and the value of intercultural skills in the workplace.
Managing Conflict – The Thomas-Kilmann Conflict Mode Instrument (TKI®) tool will be used to help people understand how different conflict-handling styles affect interpersonal and group dynamics and empower them to choose the appropriate style for any situation.
Communications within the workplace – giving and receiving feedback. Participants will enhance their understanding and application of the key factors of giving and receiving professional feedback effectively in a constructive manner.
Mentoring – Characteristics and skills of effective mentors/mentees - participants will address the effective application of mentoring to enhance team performance.
Course fee: €390
For further information please contact:
Mary McCarthy-Buckley
Training Manager
Food Industry Training Unit
College of Science, Engineering and Food Science
University College Cork
Tel: 021 490 3363
Email: m.mccarthybuckley@ucc.ie
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