FSAI Advice Line Received 3,460 Food Complaints in 2019

Over 3,460 consumer complaints were handled by the Food Safety Authority of Ireland’s (FSAI) Advice Line in 2019, with over half of those relating to complaints of unfit food and poor hygiene standards. Overall, the 2019 complaints saw a marginal increase on the 3,424 complaints reported in 2018, with the number of reports relating to non-display of allergen information up significantly at 25%. A considerable increase was also noted among issues relating to poor hygiene standards at 19% and suspected food poisoning incidents were up 8%.

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